1. Are your consoles tested before shipping?
Yes, every console is fully tested before shipping to make sure it's working properly.
2. What is included with my console?
Each product listing details exactly what's included with that specific order, please check the listing for full contents.
3. What modifications have been made to the console?
Modifications and features vary by unit and are listed on each individual product page. Please review the description for the console you're interested in.
Each console has custom firmware installed to support extended storage and expanded compatibility with a wide range of retro and homebrew content.
Firmware supports backups of your own physical media.
4. What storage options are available?
Storage capacity varies by console and is clearly stated in each listing.
We offer storage capacities ranging from 1TB to 6TB external storage, available with (+) either an internal 1TB SSD or an internal 1TB or 1.5TB HDD. Max total storage 7.5TB consoles.
5. How long does shipping take?
Orders are processed and shipped according to our shipping policy timeframes, please check that page for current estimates.
6. Do you accept returns?
Yes, we accept returns within 7 days after arriving at its destination. Please see our Return & Refund Policy for full eligibility details and the return process.
7. How can I contact RetroModTreasures?
You can reach us anytime through our Contact Us page, we're happy to help.
8. What makes your consoles different from others?
THERMAL REBUILD, BUILT TO RUN COOL FOR YEARS
Old consoles have dried-out paste inside that used to keep the chips cool. That's the #1 reason old consoles break, and most sellers skip fixing it. We opened this one up and put fresh paste and pads on all the important parts, so it runs cooler and quieter for years to come.
New Clock Battery: Fresh battery so the date and time won't reset every time you unplug it.
Full Deep Clean: Dust removed, fully cleaned and disinfected inside and out.
Disc-Free Support: Works with a wide range of game and media formats, no disc needed.
Controller Refresh: New longer-lasting battery, fully cleaned, no stick drift, every button tested and working.
9. How does shipping work?
Orders are dispatched after full payment confirmation. We ship both domestically and internationally, and all orders are fully insured. International orders include a flat fee that covers insurance and tracked delivery.
Shipping from Canada, domestic & worldwide
We ship to most countries worldwide. Shipping cost covers basic handling and dispatch fees.
Please note: depending on your country, customs authorities may apply import duties, taxes, or tariffs upon arrival. These charges are outside our control and are the buyer's responsibility.
- Any customs fees charged at delivery are the buyer's responsibility
- We are not liable for duties, taxes, or customs charges imposed by your country
We only ship to destinations where full end-to-end tracking is available from pickup to delivery, this protects your order and is required under Etsy policy. If your country isn't supported by our carrier's tracking service, your order will be cancelled and fully refunded.
Not sure if we ship to your location? Send us a message before ordering and we'll confirm right away.
